{"id":19122,"date":"2023-05-23T10:10:40","date_gmt":"2023-05-23T10:10:40","guid":{"rendered":"https:\/\/dev.bralo.com\/services\/asesoramiento-tecnico-y-atencion-al-cliente\/"},"modified":"2025-02-06T13:34:07","modified_gmt":"2025-02-06T13:34:07","slug":"conseils-techniques-et-service-client","status":"publish","type":"page","link":"https:\/\/dev.bralo.com\/fr\/services\/conseils-techniques-et-service-client\/","title":{"rendered":"Conseils techniques et service client"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_image=”https:\/\/dev.bralo.com\/wp-content\/uploads\/2023\/05\/servicio-atc.jpg” min_height=”300px” max_height=”301px” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.23″ _module_preset=”default” width_tablet=”” width_phone=”” width_last_edited=”on|phone” custom_margin=”0px||0px||true|false” custom_padding=”0px||0px||true|true” custom_padding_tablet=”10px||10px||true|true” custom_padding_phone=”0px|0px|0px|0px|true|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text content_tablet=”<\/p>\n

SERVICE
CLIENT<\/h1>\n

Notre \u00e9quipe d’experts<\/strong> se caract\u00e9rise par un contact \u00e9troit avec nos clients, ce qui nous permet d’\u00e9valuer leurs besoins individuellement, dans le but de proposer la solution ayant la plus grande valeur ajout\u00e9e<\/strong>.<\/p>\n

” content_phone=”<\/p>\n

SERVICE
\nCLIENT<\/h1>\n

Notre \u00e9quipe d’experts<\/strong> se caract\u00e9rise par un contact \u00e9troit avec nos clients, ce qui nous permet d’\u00e9valuer leurs besoins individuellement, dans le but de proposer la solution ayant la plus grande valeur ajout\u00e9e<\/strong>.<\/p>\n

” content_last_edited=”on|phone” _builder_version=”4.27.0″ _module_preset=”default” text_font=”|300|||||||” text_text_color=”#FFFFFF” text_line_height=”1.5em” header_text_color=”#FFFFFF” header_font_size=”45px” text_orientation=”center” custom_margin=”60px||||false|false” custom_padding=”|40px||40px|false|true” custom_padding_tablet=”|40px||40px|false|true” custom_padding_phone=”|10px||10px|false|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

SERVICE
CLIENT<\/h1>\n

Notre \u00e9quipe d’experts<\/strong> se caract\u00e9rise par un contact \u00e9troit avec nos clients, ce qui nous permet d’\u00e9valuer leurs besoins individuellement, dans le but de proposer la solution ayant la plus grande valeur ajout\u00e9e<\/strong>.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ module_id=”reveal1″ _builder_version=”4.23″ _module_preset=”default” background_enable_image=”off” custom_margin=”0px||||false|false” custom_padding=”35px||0px||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” admin_label=”Fila” _builder_version=”4.21.0″ _module_preset=”default” background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|desktop” custom_padding=”0px||0px||true|false” custom_css_main_element=”display: flex;||flex-wrap: wrap;” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”100px|5%|80px|13%|false|false” custom_padding_tablet=”100px|5%|80px|13%|false|false” custom_padding_phone=”40px||40px|5%|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#006CA7″ text_font_size=”36px” header_text_color=”#006CA7″ header_font_size=”24px” header_2_font=”|600||on|||||” header_2_text_color=”#006CA7″ header_2_font_size=”35px” custom_padding=”0px||0px||false|false” custom_padding_tablet=”0px||0px||false|false” custom_padding_phone=”|10px||10px|false|true” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

NOTRE ENGAGEMENT ENVERS LE CLIENT<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” custom_padding=”|20px|||false|false” custom_padding_tablet=”|20px|||false|false” custom_padding_phone=”|20px||10px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

CONSEILS, DEMANDES DE DEVIS ET GESTION DES COMMANDES.<\/strong><\/p>\n

Nous donnons des conseils directs gr\u00e2ce \u00e0 notre grande exp\u00e9rience en mati\u00e8re de rivets, d’\u00e9crous \u00e0 sertir et de riveteuses. Nous vous fournissons des informations rapides sur la disponibilit\u00e9 des produits, les prix, les d\u00e9lais de livraison et l’\u00e9tat de vos commandes. Pour les clients qui travaillent sur leurs propres \u00e9laborations, nous contribuons \u00e0 leur efficacit\u00e9 par l’envoi d’\u00e9chantillons et de prototypes, gr\u00e2ce \u00e0 un contact direct avec le d\u00e9partement qualit\u00e9.<\/p>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” background_image=”https:\/\/dev.bralo.com\/wp-content\/uploads\/2023\/05\/nuestro-equipo.jpg” global_colors_info=”{}”][et_pb_divider color=”RGBA(255,255,255,0)” _builder_version=”4.20.4″ _module_preset=”default” height=”200px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” admin_label=”Fila” _builder_version=”4.23″ _module_preset=”default” background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|desktop” custom_margin=”|auto|35px|auto|false|false” custom_padding=”0px||3px||false|false” custom_css_main_element=”display: flex;||flex-wrap: wrap;” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.21.0″ _module_preset=”default” background_image=”https:\/\/dev.bralo.com\/wp-content\/uploads\/2023\/08\/asesoramiento4.jpg” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”order: 2;”][et_pb_divider color=”RGBA(255,255,255,0)” _builder_version=”4.20.4″ _module_preset=”default” height=”200px” custom_padding=”278px|||||” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”100px|13%|120px|5%|false|false” custom_padding_tablet=”100px|13%|120px|5%|false|false” custom_padding_phone=”40px||40px||false|false” custom_padding_last_edited=”on|desktop” global_colors_info=”{}” custom_css_main_element_last_edited=”on|phone” custom_css_main_element_phone=”order: 1;”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” custom_margin=”65px|||||” custom_margin_tablet=”65px|||||” custom_margin_phone=”30px||||false|false” custom_margin_last_edited=”on|phone” custom_padding=”||||false|false” custom_padding_tablet=”||||false|false” custom_padding_phone=”|||10px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

Nous assurons un service d’exp\u00e9dition et une coordination logistique efficaces de votre commande gr\u00e2ce \u00e0 une production automatique et contr\u00f4l\u00e9e. Notre assistance technique pour votre outil vous offre des r\u00e9ponses aux questions les plus fr\u00e9quentes telles que la disponibilit\u00e9 des pi\u00e8ces de rechange, les informations sur la r\u00e9paration et\/ou l’entretien de votre machine et le d\u00e9lai de livraison ou de retrait.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” background_color=”#006CA7″ custom_padding=”20px||20px||true|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” header_text_align=”center” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”42px” text_orientation=”center” custom_margin=”||3px|||” global_colors_info=”{}”]<\/p>\n

CONTACTEZ-NOUS<\/h2>\n

 <\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.2″ _module_preset=”default” text_text_color=”#FFFFFF” link_text_color=”#FFFFFF” text_orientation=”center” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

Vous pouvez nous contacter par t\u00e9l\u00e9phone au +33 4 74946294 <\/a> ou \u00e0 l\u2019adresse e-mail bralo.fr@bralo.com<\/a><\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.21.0″ _module_preset=”default” use_background_color_gradient=”on” background_color_gradient_stops=”rgba(0,108,167,0.7) 0%|rgba(0,108,167,0.7) 100%” background_color_gradient_overlays_image=”on” background_image=”https:\/\/dev.bralo.com\/wp-content\/uploads\/2023\/07\/calibre-y-remaches-estructurales-remaches-bralo.jpg” parallax=”on” parallax_method=”off” positioning=”none” custom_padding=”6%||6%||true|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row custom_padding_last_edited=”on|phone” _builder_version=”4.23″ _module_preset=”default” background_color=”RGBA(255,255,255,0)” background_enable_image=”off” custom_margin=”||||false|false” custom_padding=”|8%||8%|false|true” custom_padding_tablet=”|8%||8%|false|true” custom_padding_phone=”|0%||0%|false|true” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.20.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_font=”|700|||||||” text_text_color=”#FFFFFF” text_font_size=”36px” header_text_color=”#006CA7″ header_font_size=”24px” header_2_font=”|600||on|||||” header_2_text_align=”center” header_2_text_color=”#FFFFFF” header_2_font_size=”35px” text_orientation=”right” custom_padding=”0px||0px||false|false” global_colors_info=”{}”]<\/p>\n

CONSEILS DU BUREAU TECHNIQUE<\/h2>\n

[\/et_pb_text][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” text_text_color=”#FFFFFF” text_orientation=”center” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

Pour r\u00e9pondre aux besoins \u00e9tendus de l’industrie<\/strong>, nos fixations et nos solutions d’assemblage offrent un compromis optimal entre les exigences techniques et l’efficacit\u00e9 \u00e9conomique.<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ custom_padding_last_edited=”on|phone” _builder_version=”4.23″ _module_preset=”default” custom_margin=”0px||0px||false|false” custom_padding=”35px||35px||false|false” custom_padding_tablet=”” custom_padding_phone=”0px||||false|false” da_disable_devices=”off|off|off” global_colors_info=”{}” da_is_popup=”off” da_exit_intent=”off” da_has_close=”on” da_alt_close=”off” da_dark_close=”off” da_not_modal=”on” da_is_singular=”off” da_with_loader=”off” da_has_shadow=”on”][et_pb_row column_structure=”1_2,1_2″ use_custom_gutter=”on” gutter_width=”1″ make_equal=”on” admin_label=”Fila” _builder_version=”4.21.0″ _module_preset=”default” background_enable_image=”off” width=”100%” width_tablet=”100%” width_phone=”100%” width_last_edited=”on|desktop” max_width=”100%” max_width_tablet=”100%” max_width_phone=”100%” max_width_last_edited=”on|desktop” custom_padding=”0px||2px||false|false” custom_css_main_element=”display: flex;||flex-wrap: wrap;” locked=”off” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.20.4″ _module_preset=”default” background_color=”#FFFFFF” custom_padding=”100px|5%|80px|13%|false|false” custom_padding_tablet=”100px|5%|80px|13%|false|false” custom_padding_phone=”40px||40px|5%|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”][et_pb_text _builder_version=”4.25.1″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_color=”#006CA7″ header_2_font_size=”35px” custom_padding=”|20px|||false|false” custom_padding_tablet=”|20px|||false|false” custom_padding_phone=”|20px||10px|false|false” custom_padding_last_edited=”on|phone” global_colors_info=”{}”]<\/p>\n

R&D&I<\/h2>\n

CONSEILS SUR MESURE<\/p>\n

Chez BRALO, nous disposons d’une \u00e9quipe d’ing\u00e9nieurs hautement qualifi\u00e9s pour vous aider \u00e0 r\u00e9soudre un large \u00e9ventail de questions techniques, notamment:<\/p>\n